Frequently asked questions
In what location does the Yunque Ziplining tour take place?
In Luquillo Puerto Rico, about 45 minutes away from San Juan.
What age range is accepted for the tour?
Between 7 and 68 years of age.
What are the weight and height restrictions?
Participants must be under 230 lbs. Waist line must be under 42" to make sure the harness fits securely.
When should I make a reservation?
We suggest booking as soon as possible since there is limited spacing for our tour sessions.
What are the payment methods accepted?
The tours need to be 100% prepaid with a credit card (Visa, Mastercard or Discover). We do not accept cash the day of the activity.
How do I get to the Yunque Ziplining location?
We offer roundtrip transportation from San Juan for $35 per person + tax. (Please call 787-529-2496 for availability if your group is less than 4 participants.)
What are your rates?
Our tour costs $105 per person + municipal taxes. Online reservations are charged a 6% processing fee by Fareharbor. For more details, please read our terms and conditions.
What is the duration of the tour?
Approximately 3 to 3.5 hours. The zipline adventure is approximately 2 hours in length, plus additional time for check-in, handling of safety equipment, safety chat, training, and hike to our course.
What if I am afraid of heights?
It is not uncommon to have a fear of heights. Many people who have a fear of heights are still able to enjoy our zipline.
What to bring to the tour?
Comfortable shorts, good traction HIKING SHOES (Highly recommended especially if it rains.) or sneakers, rain jacket (optional), water, small backpack, and a big smile. You can bring your camera or cellular and carry it in a dry bag in your backpack. Yunque Ziplining is not responsible for lost items in our premises.
Do you operate in the rain?
Yes, we operate rain or shine. Bring your rain-jacket if you have any. We only cancel due to severe thunderstorms or flooding.
How long is the zipline course?
The zipline course consists of 6 ziplines fluctuating between 100 and 800 ft long, and one 40 ft high easy rock rappel.
Do you provide transportation?
We provide roundtrip transportation from the San Juan touristic area for $35 per person. Please indicate hotel or nearest hotel name. Transportation is provided in the front lobby of the hotels. (If your group is of less than 4 participants please call 787-529-2496 to confirm your transportation.)
What if I do not want to go on the tour, but would like to stay in the premises?
We do not allow walk-alongs in the tour. The guests not participating on the tour must stay in the Yunque Ziplining Base Camp area where they can relax in a hammock, read a book, use the restrooms and enjoy the alluring views of the rainforest. The guests can also enjoy an easy walk along the first zipline to watch their group.
Do I have to do all the activities in the tour?
The activities of ziplining and hiking have to be performed to complete the adventure course in the rainforest. It is the only way to make it across the rainforest safely with the rest of the group. We do not offer packages that only include ziplining. The rappelling portion of the Yunque Ziplining tour can be omitted from the tour.
What other attractions can I enjoy near Yunque Ziplining premises?
For guests not participating in the zipline tour have the option of going horseback riding or riding ATV’s in the Hacienda Carabalà which is just 5 minutes away from us. Also the beautiful Luquillo beach is 10 minutes away. Discover great local food options in the popular Kiosks of Luquillo which are just 15 minutes away. Another great option that you could enjoy after our tour is the famous Bioluminescent Bay in Fajardo located 20 minutes away. The famous El Yunque National Forest, which is a must when you visit Puerto Rico, is just 10 minutes away!
